Access your Account Information, History, Invoices
Online access to your account information is online 24 hours a day.
Login Profile
Access and edit your basic login profile. If you forgot your password, click lost password form.
Current Quotes
View and download PDF copies of your quotes.
Current Orders
View and download PDF copies of your Order Details.
Order History
View and download PDF copies of your past and current invoices or receipts.
Shipping Addresses
Create multiple shipping addresses and set a default address for current activity.
Billing Addresses
Create multiple billing addresses and set a default address for current activity.
Preferences
Save Set preferences for delivery of Quotes, Confirmation, Invoices, and Receipts to be sent either by email or fax. Also, control the receipt of Oligoengine New or Promotional emails.
Email Based Technical Support and Customer Service
24 hour support with RNAi design, pSUPER, Si2 Advanced siRNA, or Oligoengine 2.0. We try to respond within 4 hours.
Phone Based Technical Support and Customer Service
Phone access is available 9 AM - 5 PM (PST).
U.S. & Canada
1-800-755-1620
Direct International Calls
+01 1-(206)-254-0200.
Fax
1-(206)-254-0300.
Laboratory/Scientific Administrators Login
Online order activation and administrative review for scientific administrators.
Scientific Approvals.
If your lab group has been setup for mandatory scientfic approval, login to review and approve a pending purchase request made by one of your research members.
Review a pending purchase request.
Login, click 'Current Requests' to review the quote as generated by one of your research members. You will be presented with the option to approve or deny the request. Approvals are logged and timestamped for your future reference.
Approve or deny a pending request
Once logged in, you can approve a request by indicating your scientific review opinion to the request. Once all required administrators have approved the request, the system will activate the order and generate a confirmation email.
Reviewing all research members
You have complete access to which research members are part of your group. You can add, edit, and delete members as needed.
Account Statistics and Reporting
Lab Admins are granted access to overall account standings. You can review the entire labs purchasing history. All transactions are recorded and timestamped in the logs for support of audits.
Purchasing Administrators Login
Online order activation and administrative review for purchasing staff.
Purchasing Approvals for order activation.
If your lab group has been setup for mandatory purchasing approval, login to review and approve a pending purchase request made by one of your research members.
Review a pending purchase request.
Login, click 'Current Requests' to review the quote as generated by one of your research members. You will be presented with the option to approve or deny the request. Approvals are logged and timestamped for your future reference.
Approve or deny a pending request
Once logged in, you can approve a request by assigning a PO number or credit card to the request. Once all required administrators have approved the request, the system will activate the order and generate a confirmation email.
Reviewing all research members
You have complete access to which research members are part of your group. You can add, edit, and delete members as needed.
Account Statistics and Reporting
Lab Admins are granted access to overall account standings. You can review the entire lab purchasing history. All transactions are recorded and timestamped in the logs for support of audits.